Connect a Google Workspace mailbox.

You connect a Google mailbox with an app password. An app password is a special password just for us. Your normal password stays private.

Before you start

App passwords need 2-Step Verification on the Google account. If you use Google Workspace, your admin may need to allow app passwords.

Create the app password

1. Open myaccount.google.com.
2. Go to Security, then App passwords.
3. Type a name, for example “GTM and Outreach”.
4. Click Create. Google shows a 16-letter password. Copy it.

Connect it

1. In the app, go to Mailboxes and click Connect mailbox.
2. Choose Google Workspace.
3. Enter your full email address and paste the app password.
4. Click Connect.

We sign in to Google’s servers to check the login, and send a test email. Then the mailbox is connected.

After you connect

• Check your domain. Open the domain on the Mailboxes page. Fix any red SPF, DKIM or DMARC badges. See Set up SPF, DKIM and DMARC.
• Slow start. A new mailbox sends 10, then 20, then 30 emails a day over three weeks. See Sending limits and the slow start.

If it doesn’t work

• “Invalid login”: check you used the app password, not your normal password.
• No “App passwords” option: turn on 2-Step Verification first. In Google Workspace, ask your admin to allow app passwords.
• Passwords are stored encrypted. We never show them again.